Hi there and thank you for visiting Rhino Barking Sparrow!
First, a little about us: Rhino Barking Sparrow was founded in 2010 in sunny southern California, U.S.A., with the idea in mind that giclee prints should be gorgeous, affordable, and still profitable for the artists while ensuring incredible museum-grade quality.
We split the sales with our artists at a higher percentage for them than any other printer, and give them unparalleled creative and quality control over their product! We like to think of ourselves as more of an online art gallery than a print shop, with a carefully curated selection of some of the finest contemporary artists working today.
RBS was founded by artists, for artists. We are proud to offer them an outlet to make their art available to their fans around the world. We emphasize exceptional quality in everything we do from shipping, customer service, and ease of ordering, to utilizing the finest materials, techniques, and machines to produce prints that we and our artists are proud of.
About our Prints
We pride ourselves greatly on the unparalleled quality of our prints. All editions use 100% cotton rag, museum-grade, heavy archival printmaking paper, clocking in at a sturdy 340g/sm weight. It has a luxurious textured surface and a subtle natural tone, complimenting the artwork on it. We use the latest machines available, and a 9-color pigment ink system of gorgeous wide-spectrum color that is guaranteed to be archival, and UV stable for up to 200 years. We can even add a special invisible varnish to your print that can potentially double this print life.
Each print sold comes with its own Certificate of Authenticity, which we ensure is a work of art in itself! Hand made and hand signed by our master printer and the artist of the print, and either wax-stamped or gold-embossed with our seal. We have even seen customers frame the certificate alongside their print!
In addition to our cutting edge print production machines, we use a 75 year old heat-embossing machine to imprint our signature logo onto prints, with glorious shining gold or black foil, or a subtle blind embossing. We even have a 100 year old letterpress machine that we are working on restoring to use, in order to print our certificates! We will also soon incorporate our laser-cutting machine into some special projects.
Most orders are shipped within 1-3 days via USPS Priority Mail with order tracking, or First Class International. If you are in a hurry and need a rush order just let us know! Prints up to 11" x 14" are shipped flat in a heavy-duty Stay-Flat™ Mailer, ensuring a beautifully smooth and flat print arrives in perfect shape to you, whether you are around the corner or around the world. Prints larger than that are shipped rolled in a heavy-duty 3" tube mailer, to protect them as much as possible on their perilous journey.
Returns are accepted without question within 30 days of the date of ordering.
It is rare but unavoidable that occasionally an order is damaged by the shipping process. In that case we will immediately will send you a replacement print, no questions asked and no further actions or charges required! We pride ourselves on our friendly and thorough customer service, and are always ready to hear any and all questions and concerns.